Privacy Policy

At Sreefal, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website sreefal.com or make purchases from our online store. By using our services, you agree to the terms outlined below.

1. Information We Collect

We collect the following types of information when you interact with our website:

• Personal Information: This includes your name, email address, phone number, shipping and billing address, payment details (credit card information, PayPal, etc.), and other necessary data required for processing your order.
• Account Information: If you create an account, we collect your username, password, order history, and preferences.
• Usage Data: We may collect information on how you interact with our website, including IP address, browser type, pages visited, time spent on pages, and other usage statistics through cookies and other tracking technologies.
• Payment Information: Payment information is collected through secure, third-party payment processors, and we do not store sensitive payment data on our servers.

2. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping, billing, and customer service.
• Account Management: To create and manage your account, including managing your order history, preferences, and communication.
• Communication: To send order confirmations, updates, promotional offers, and other relevant communication via email, SMS, or push notifications.
• Improving Services: To analyze website usage, improve user experience, and enhance the functionality of our website and services.
• Security: To protect against fraud, unauthorized transactions, and ensure the safety of our website and your personal information.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:

• Payment Processors: We work with third-party payment processors to securely process payments (e.g., PayPal, Stripe).
• Shipping Partners: We share your address and order details with trusted shipping carriers (e.g., UPS, FedEx, DHL) for delivery purposes.
• Service Providers: We may engage third-party vendors and service providers who help us operate our website, such as web hosting, analytics, and marketing services.
• Legal Compliance: We may share your information if required by law, such as to comply with legal obligations, protect our rights, or respond to legal claims.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, such as:

• Necessary Cookies: These cookies are essential for the functioning of our website and enable you to navigate and use its features.
• Analytics Cookies: These cookies allow us to track how visitors use our website and gather data for analytical purposes to improve our services.
• Marketing Cookies: These cookies are used to deliver targeted advertisements and measure the effectiveness of our marketing campaigns.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your user experience on our website.

5. Data Security

We use industry-standard security measures, including encryption and secure server connections, to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal and accounting obligations. Once your information is no longer needed, it will be securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request correction of inaccurate or incomplete information.
• Deletion: You have the right to request the deletion of your personal data, subject to certain conditions.
• Opt-Out: You can opt out of receiving promotional communications at any time by following the unsubscribe instructions in the email or contacting us directly.

To exercise these rights, please contact us at [support@yourcompany.com].

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of those websites before providing any personal information.

9. Children's Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Sreefal
Email: shreefal2025@gmail.com